Order
Your order is handed to the carrier within 2 business days. This does not include the carrier’s delivery time.
SOULBYCHI / DELIVERY
From order to delivery.
We keep the ordering process as simple, transparent and easy to follow as possible.
HANDCRAFTED / SOULBYCHI
Delivery
Available shipping options and charges are displayed at checkout based on your delivery address.
Returns
For returns, refer to the current return conditions that apply to your order and our policy page .
NEED HELP?
Get in touch.
For specific questions about your order or delivery, contact us through our Contact page .
SOULBYCHI / THE JOURNEY
From the workshop to your everyday rhythm.
The aim is simple: for your chosen piece to reach you safely through a process you can track.
